Service is completely customer oriented. Your experience is designed to make the process of vehicle maintenance and enjoyable and carefree as possible for you.
I had a great car buying experience. Ask for Shawndel Gordon he will hook you up.
The no dicker sticker made our car purchase so much more relaxing because everyone involved had the same agenda, which was to provide us with a pleasurable buying experience. This was so much better that haggling with a car dealer who was just going to re-work the purchacing numbers over and over in their favor. Our salesperson, Karlie Cook bent over backwards for us, even holding the car until we could get our financing. She has checked on us several times since our purchase to make sure we are not having any problems with the car. I highly recommend you ask for Karlie if you stop by to check out cars at Jordan Toyota.
We were looking for a new vehicle to lease. Had looked at domestic and foreign dealers. After reducing our choices to three different dealers we found the car we wanted and the dealer to service us. The Sales Associate Dan Stacker was very professional and listened to what we wanted and then showed a vehicle with most of the features we were looking for. After a short test drive we went back in and said we were interested but needed to have the exact features we were looking for. He searched the total area inventory right away and found the vehicle we wanted and provided a lease cost right away. The first dealer to do this. He got the RAV4 we wanted in 2 days and we closed that day. Price was as expected no up charges. We were very satisfied his efforts and the whole dealership.
I have to say it was by far the best dealing I have ever had. Shawndel Gordon was so super helpful. He was knowledgeable, thorough, caring and patient. I told him months ago what I wanted and he kept working for me til he found it. He has earned my business. Todd the used car manager. was tremendous as well. Bob Hayden has built a gem of an automotive group. The "Jordan Way" is not marketing it is real. Mr. Gordon....my wife loves her new car and I love driving her old car but find me a truck. Thank you. Thank you. If you are in the car market do yourself a favor and go to Jordan and ask for Shawndel Gordon.
Very respectful and helpful sales and service people .
Jordan Auto Group is the BEST place to buy a car! I can not say enough about their costumer service. They go above and beyond to make you feel comfortable and confident with your purchase. The hassle free Jordan Way is the only way I ever want to buy a car. Dawn was my Sales representative and she was INCREDIBLE. She went the extra mile to make sure I got exactly what I needed. She was patient and very supportive. Al the Business Manager was personable and made me feel like I was talking to a friend. He made sure I had exactly what I needed to be prepared and ready for the road ahead. I will recommend Dawn, Al, and Jordan Auto to all my family and friends.
Wendi was great. We bought a used Honda HRV. We also compared a Ford Escape and a Toyota Rav4. She was very knowledgeable about all of them. No pressure to buy.